General Questions
In The Planning Stages
At 307 Hospitality, we specialize in a wide range of events, including corporate gatherings, conventions, conferences, weddings, private parties, and more. Whether you're planning an intimate dinner party, a grand gala, or a professional conference, our experienced team is here to bring your vision to life. From concept to execution, we tailor our services to suit the unique needs and preferences of each event, ensuring an unforgettable experience for you and your guests.
307 Hospitality has been proudly serving our clients since 1998. With over two decades of experience in the hospitality industry, we have honed our skills and expertise to provide exceptional service and unforgettable experiences for all types of events. Our longstanding presence in the industry is a testament to our dedication to quality and customer satisfaction.
At 307 Hospitality, while we excel in catering and event planning services, we do not provide liquor. However, we are more than happy to work with you to coordinate with licensed vendors or assist in finding suitable beverage providers for your event. Our team is dedicated to ensuring that all aspects of your event, including beverage services, align with your vision and preferences. Please feel free to discuss your specific needs with us, and we'll be happy to accommodate accordingly.
We are insured for the general amount requested at most venues and establishments, as well as up to date on our ServSafe requirements.
At 307 Hospitality, we are committed to sustainability and environmental responsibility. We strive to minimize our ecological footprint by implementing eco-friendly practices throughout our operations. This includes using biodegradable or recyclable materials for packaging and serving utensils, sourcing locally grown produce to reduce carbon emissions from transportation, and implementing energy-efficient practices in our facilities. Additionally, we work closely with our clients to explore sustainable options for their events, such as composting, waste reduction strategies, and environmentally friendly decor choices. Our dedication to environmental consciousness reflects our commitment to creating not only memorable events but also a healthier planet for future generations.
Delivery fees and staffing fees vary depending on the specifics of your event, including location, size, duration, and services required. At 307 Hospitality, we strive to offer transparent pricing and customize our fees to suit your individual needs and budget. Our team will work closely with you to provide a detailed breakdown of all associated costs, including delivery and staffing fees, ensuring full clarity and transparency throughout the planning process. Please don't hesitate to contact us for a personalized quote tailored to your event requirements.
We're always looking for a few exceptional people to join our team throughout the seasons. Email us at 307hospitality@gmail.com to see what we have.
We recommend booking your event with us at least a month in advance to ensure availability and allow ample time for planning and coordination. However, we understand that every event is unique, and we strive to accommodate last-minute bookings whenever possible. For larger or more complex events, such as weddings or corporate conferences, we advise booking several months in advance to secure your desired date and ensure all details are meticulously arranged. Our team is here to assist you at any stage of the planning process, so don't hesitate to reach out to us to discuss your event timeline and requirements.
Yes, you certainly can! At 307 Hospitality, we understand that every event is unique, and we're dedicated to providing a tailored experience that reflects your tastes and preferences. Whether you have specific dietary requirements, favorite dishes you'd like to include, or a theme you want to incorporate into your menu, our culinary team is here to bring your vision to life. We're delighted to work with you to design a custom menu that exceeds your expectations and delights your guests. Simply let us know your preferences, and we'll take care of the rest!
Absolutely! We understand the significance of family recipes and the special memories they hold. Our team is more than happy to incorporate your family recipe into your event's menu. While we will strive to recreate the flavors and essence of your family's cherished dish, it's important to note that slight variations may occur due to factors such as ingredient availability and cooking techniques. We are committed to honoring your family's culinary traditions and will work closely with you to ensure that the final result is as close to your family's recipe as possible, while still meeting our high standards of quality and taste.
While we understand that sometimes plans can change unexpectedly, we will do our best to accommodate your last-minute requests. Please note that for orders placed with short notice, we do charge a $200 rush fee to expedite the necessary arrangements and ensure timely delivery. Additionally, while we will make every effort to meet your menu preferences, we cannot guarantee the availability of specific ingredients or dishes on short notice. However, rest assured that our team is dedicated to providing you with a delicious and memorable dining experience, regardless of the timeframe. Don't hesitate to reach out to us, and we'll do our utmost to fulfill your needs.
Getting a quote is easy! Simply visit our "Inquire Now" page on our website and fill out the necessary information to get started. We'll ask you a few questions about your event, including the date, location, estimated number of guests, and any specific preferences or requirements you may have. Once we receive your inquiry, our team will review the details and reach out to you with a personalized quote and more information tailored to your event needs. We're here to make the planning process as seamless as possible, so don't hesitate to get in touch with us to start discussing your event today!
While our headquarters are located in Cheyenne, WY, we are more than happy to travel within the greater Cheyenne area to cater to your event needs. However, we also understand that some events may be located outside this area. In such cases, we are willing to accommodate further distances, but please note that additional travel fees and associated costs may apply. Our goal is to ensure that your event receives the exceptional service and attention to detail it deserves, regardless of the location. Please reach out to us with your event details, and we'll be happy to provide you with more information about travel options and associated costs.
Yes, we offer a range of service options to suit your event needs. Whether you prefer delivery, drop-off, or full-service catering, we have you covered. Our delivery and drop-off options provide convenient solutions for smaller gatherings or events with minimal service needs. For those seeking a more comprehensive experience, our full-service catering includes setup, service throughout the event, and cleanup, allowing you to relax and enjoy your special occasion. Please note that there may be additional charges depending on the level of service and specific requests. Contact us to discuss your preferences, and we'll work with you to create the perfect catering solution for your event.
Absolutely! At 307 Hospitality, we strive to accommodate guests with various dietary restrictions and preferences. Our culinary team is experienced in preparing dishes for a range of dietary needs, including gluten-free, vegetarian, vegan, dairy-free, and more. While we will do our best to meet every guest's request, it's important to note that we cook and prep items in the same kitchen, which may contain ingredients that could trigger certain restrictions. However, we take great care to prevent cross-contamination and ensure the safety of all our guests. Please inform us of any dietary restrictions or allergies when planning your event, and we'll work closely with you to create a menu that everyone can enjoy.
Great question! Leftovers that have been paid for are handled according to our policy. At 307 Hospitality, any paid-for leftovers are left behind at the discretion of our chef. We ensure that only food considered safe for reheating is left behind, following proper guidelines for food safety. Anything that falls outside of these parameters is disposed of in an environmentally-friendly manner. It's important to note that we require you to sign a waiver acknowledging that once 307 Hospitality leaves the property, anything left behind becomes your responsibility. This waiver absolves us of any issues that may arise due to improper reheating. We want to ensure your safety and satisfaction with our services, and we appreciate your understanding of this policy.
Guest counts are due no later than 5 business days prior to your scheduled event. This deadline allows us to meticulously plan and prepare for your event, ensuring that every detail is tailored to your needs. Should any changes be made to your guest count after the submission and within the 5 business days leading up to the event, a 20% charge will be added to the price for each additional or reduced guest. We appreciate your cooperation in providing accurate guest counts in a timely manner, as it allows us to deliver the highest quality service and experience for you and your guests. If you have any questions or need further assistance, please feel free to reach out to us.